acb67's Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Scope of Policy

This Privacy Policy ("Policy") is issued by the acb67 platform ("we", "us") and applies to users ("you", "your") of the https://acb67.lat website and related services ("Platform").

The purpose of this Policy is to clearly inform you about what information acb67 collects, why it is collected, how it is stored and used, and under what circumstances it may be shared with third parties. This Policy forms the basis of your consent and, together with our Terms & Conditions, creates a complete contractual framework.

By using our Platform, you will be considered to have agreed to the terms set out in this Policy. If you do not agree with any term, please do not use the Platform.

2. What Information We Collect

acb67 collects certain information in order to maintain a safe and proper service relationship with you. The categories of information collected are detailed below.

2.1 Registration & Identity Information

• Full name
• Date of birth (for age verification — only users aged 21 or above may use the Platform)
• Email address
• Mobile number
• Password (stored in encrypted form — never in plain text)
• Preferred language and currency

2.2 Identity Verification (KYC) Information

In certain situations — such as withdrawals of significant amounts or for security reasons — we may conduct a KYC (Know Your Customer) verification process. In such cases, the following information may be requested:

• Copy of National ID (NID) or passport
• Proof of address (utility bill or bank statement)
• Proof of ownership of payment method

2.3 Financial Transaction Information

• Deposit and withdrawal history
• Payment methods used (bKash, Nagad, Rocket, Upay, bank transfer)
• Mobile banking account number (partial — the full number is not stored for security reasons)
• Transaction date, time, and amount

2.4 Gaming & Activity Information

• Play history, bet amounts, and results
• Game categories and specific games used
• Bonus and promotion usage
• Session duration and activity type

2.5 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Information obtained from cookies and similar technologies
• Referral URL and site entry path

3. Purposes of Using Your Information

acb67 uses your information only for specific, legitimate purposes. Your information is processed for the following reasons:

• Account management: To create, verify, and maintain your account.
• Service delivery: To provide and manage gaming services, bonuses, and promotional offers.
• Financial transaction processing: To complete your deposits and withdrawals securely.
• Security & fraud prevention: To detect suspicious activity and ensure the security of the Platform.
• Age & identity verification: To confirm that a user is at least 21 years of age before accessing the Platform.
• Legal compliance: To comply with applicable laws and regulations.
• Customer support: To resolve your complaints and questions quickly and effectively.
• Responsible gaming: To monitor the risk of excessive gaming and provide necessary support.
• Service improvement: For analytical use to improve the quality of our services and refine the user experience.

4. Sharing Information with Third Parties

acb67 does not generally share your personal information with third parties. However, sharing may be necessary in certain limited and specific circumstances:

4.1 Service Provider Partners

We have agreements with various technology and game software providers for the operation of our gaming platform. In such cases, only the minimum information necessary to deliver the service is shared. All such providers are obligated to comply with our privacy standards.

4.2 Payment Processing Organizations

To process transactions through payment services operating in Bangladesh — bKash, Nagad, Rocket, and Upay — the relevant information is processed through their own security systems. We do not directly collect your PIN or password.

4.3 Legal Obligations

Information may be disclosed when required by a court order, government directive, or legal process. In such cases, we will disclose only the minimum information legally required.

4.4 Fraud & Abuse Prevention

If misuse of the Platform or serious fraud is detected, we reserve the right to notify the relevant authorities. In such cases, only the minimum necessary information will be shared.

5. Cookies & Technical Tracking

The acb67 website uses cookies to keep the site functioning properly and to improve your browsing experience.

5.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. acb67 uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To remember your language preferences and personalized settings.
• Analytics cookies: To monitor website usage patterns and improve the service.

5.2 Cookie Control

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some core features of the website from working properly.

6. Data Protection & Security

acb67 applies industry-standard security measures to protect your personal information. The key components of our security framework are:

• SSL/TLS encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Encrypted data storage: Sensitive information — particularly passwords and financial data — is stored in encrypted form.
• Access controls: Only authorized personnel can access your information, and only within the scope of service delivery.
• Regular security assessments: Our systems undergo regular security testing so that vulnerabilities can be identified early.
• Firewall & intrusion prevention systems: Multi-layered security measures are in place to protect servers from cyber attacks.
• Two-factor authentication (2FA): If a suspicious login attempt is detected on an account, an additional verification process is activated.

7. Data Retention Period

acb67 retains your information only for as long as necessary. The general policy is as follows:

• Active accounts: All information is retained while the account is active.
• Closed accounts: After an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements.
• Financial records: Transaction information is retained for the period required under financial regulations.
• Log files: Technical logs are retained for a limited time and are automatically deleted.

Once the defined retention period has passed, we securely delete your information or convert it into an anonymized form.

8. Your Rights & Controls

You have certain rights over your personal information. acb67 respects these rights:

8.1 Right to Access Information

You may find out at any time what information we hold about you. To do so, contact our support team.

8.2 Right to Correct Information

If any information we hold about you is incorrect or outdated, you may request that it be corrected.

8.3 Request to Delete Information

In certain circumstances you may request that your information be deleted. Please note, however, that we may be obligated to retain some information for a defined period for legal or regulatory reasons.

8.4 Opt Out of Personalized Marketing

You may opt out of promotional communications at any time. To do so, change your account settings or notify the support team.

8.5 Filing a Complaint

You may raise any complaint or concern regarding this Privacy Policy directly with our support team. We will make every effort to resolve your complaint promptly.

9. Protection of Minors

acb67 is an adult gaming platform. Only users aged 21 or above may use this Platform. We never knowingly collect or process information from anyone under the age of 21.

If a minor opens an account by mistake or by providing false information, and this comes to our attention, that account will be closed immediately and all associated information will be securely deleted. If a parent or guardian believes their child has registered on this Platform, please notify our support team — we will take immediate action.

10. Changes & Updates to the Policy

This Privacy Policy may be amended from time to time. Reasons for changes may include:

• Changes to technical services or the addition of new features
• Legal or regulatory changes
• Refinement of the Policy based on user feedback
• Improvements to security measures

If any significant changes are made, we will update this page. Continued use of the Platform will be considered acceptance of the updated Policy. We therefore encourage you to review this page regularly.

11. Relationship with Other Policies

This Privacy Policy forms part of acb67's overall legal framework. It applies alongside the following policies:

• Terms & Conditions — describes your rights and obligations as a user.
• Responsible Gaming — describes our guidelines and support measures for safe and fair gaming.

If there is any conflict between these policies, the policy most relevant to the matter in question will take precedence. In cases of ambiguity, acb67's interpretation will be considered final.